Terms of service

Terms of Service

Welcome to Reynaa. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Information

This website is operated by Reynaa. Throughout the site, the terms “we,” “us,” and “our” refer to Reynaa. By visiting our website and/or purchasing from us, you engage in our service and agree to these Terms of Service.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Colors may vary slightly depending on screen settings.

  • Product availability may change without notice.

  • Prices are subject to change at any time.

We reserve the right to refuse or cancel any order if incorrect pricing or product information is displayed.

4. Orders & Payments

By placing an order, you agree that:

  • All payment information provided is valid and authorized.

  • Orders are subject to acceptance and availability.

  • We may cancel or refuse orders suspected of fraud or unauthorized activity.

Payments are processed securely through trusted third-party payment gateways.

5. Shipping & Delivery

We aim to process and dispatch orders within the stated timelines. However, delays may occur due to:

  • Courier service issues

  • Weather conditions

  • Public holidays or unforeseen circumstances

Reynaa is not liable for delays caused by third-party logistics providers.

6. Returns & Exchanges

Returns or exchanges are subject to our Return Policy.

Products may not be eligible for return if:

  • They have been used or damaged after delivery

  • Original packaging is missing

  • Return request is made beyond the allowed return period

Please contact our support team for assistance regarding returns or exchanges.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product designs

  • Text and graphics

is the property of Reynaa and may not be copied, reproduced, or used without written permission.

8. Prohibited Activities

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Attempt to hack, damage, or disrupt the website

  • Copy or misuse website content

  • Spread harmful software or malicious code

Violation of these terms may result in termination of access to our services.

9. Limitation of Liability

Reynaa shall not be held liable for:

  • Indirect or incidental damages

  • Losses arising from misuse of products

  • Website interruptions or technical issues

  • Delays caused by third-party services

Your use of the website is at your own risk.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of the appropriate courts in India.

For any questions regarding these Terms of Service, please contact us:

Reynaa
📧 Email: reynaajewels@gmail.com
📱 Instagram: